Terms of Service
Last updated: January 2, 2025
Welcome to SeatSync. These Terms of Service ("Terms") govern your use of our credit-based ticket inventory management platform and services. By accessing or using SeatSync, you agree to be bound by these Terms.
Company Information
Company:
SeatSync, LLC
Contact:
Effective as of January 2, 2025. These terms supersede all previous versions.
1. Acceptance of Terms
By creating an account, accessing, or using SeatSync's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.
You must be at least 18 years old to use SeatSync. By using our services, you represent and warrant that you meet this age requirement.
2. Service Description
SeatSync is a credit-based ticket inventory management platform that provides:
- Credit-based system for accessing inventory scraping services
- Automated scraping of ticketing platform accounts
- Aggregated inventory management through a centralized dashboard
- Integration with multiple ticketing platforms
- Secure account credential management
Our services are designed to help users manage their ticket inventory across multiple platforms efficiently and securely.
3. User Accounts
Account Creation
To use SeatSync, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Account Security
You must immediately notify us of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to comply with these security obligations.
Account Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms, illegal activity, or other reasons we deem necessary to protect our platform and users.
4. Credit-Based System
Credit Purchases
SeatSync operates on a credit-based system. Users must purchase credits to access inventory scraping services. Credits are non-refundable except as required by law.
Credit Usage
Credits are consumed when you use our scraping services. Different services may consume different amounts of credits. Credit consumption rates are clearly displayed before service usage.
Credit Expiration
Credits do not expire unless your account is terminated or suspended. Unused credits remain in your account for future use.
5. Ticketing Platform Integration
Account Credentials
You may provide credentials for your ticketing platform accounts to enable automated scraping. You are solely responsible for ensuring you have the right to provide these credentials and that doing so does not violate any third-party terms of service.
Third-Party Terms
Your use of third-party ticketing platforms through SeatSync is subject to those platforms' terms of service. We are not responsible for any violations of third-party terms or any consequences thereof.
Service Limitations
We cannot guarantee continuous access to third-party platforms. Service interruptions may occur due to platform changes, API limitations, or other factors beyond our control.
6. Prohibited Uses
You agree not to use SeatSync for any of the following:
- Illegal activities or violation of any applicable laws or regulations
- Fraudulent or deceptive practices
- Attempting to gain unauthorized access to our systems or other users' accounts
- Interfering with or disrupting our services or servers
- Using our services to spam, harass, or harm others
- Reverse engineering, decompiling, or attempting to extract our source code
- Violating third-party intellectual property rights
7. Intellectual Property
SeatSync and its content, features, and functionality are owned by SeatSync, LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content without our prior written consent.
8. Data and Privacy
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
9. Disclaimers and Limitations
Service Availability
We strive to maintain high service availability but cannot guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or technical issues.
Data Accuracy
While we make reasonable efforts to ensure data accuracy, we cannot guarantee that all scraped data is complete, accurate, or up-to-date. You should verify important information independently.
Third-Party Services
We are not responsible for the availability, content, or practices of third-party ticketing platforms or services integrated with SeatSync.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SEATSYNC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF OUR SERVICES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
11. Indemnification
You agree to indemnify, defend, and hold harmless SeatSync and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses arising out of or relating to your use of our services, your violation of these Terms, or your violation of any rights of another party.
12. Dispute Resolution
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law principles.
Arbitration
Any dispute arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.
Class Action Waiver
You agree that any arbitration or legal proceeding shall be limited to the dispute between you and SeatSync individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date.
Your continued use of our services after any changes constitutes acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using our services.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: support@seatsync.app
Legal Inquiries: legal@seatsync.app
These Terms of Service are effective as of January 2, 2025.
For questions about our privacy practices, please review our Privacy Policy.